Privacy Policy

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Effective Date: 10 December 2024

At Ashcroft Photo Lab, your privacy matters. This privacy policy explains how we handle your personal data when you use our website, services, or contact us directly.

We may collect:

• Name, email, phone number
• Order and delivery information
• Uploaded images and media
• Website behaviour via cookies/analytics

We use your information to:

• Process printing and restoration orders
• Communicate about your services
• Send updates or promotions (if subscribed)
• Improve website performance and customer experience

We collect and process data based on:

• Consent (e.g., email marketing)
• Contractual obligation (e.g., fulfilling services)
• Legal compliance (e.g., recordkeeping)
• Legitimate interest (e.g., support and improvements)

We never sell your data. We may share it with:

• Secure cloud storage (for order delivery)
• Payment processors
• Analytics services (e.g., Google Analytics)

All services used are GDPR-compliant.

We protect your data using:

• SSL encryption on our website
• Secure servers and backups
• Limited internal access to data
• Regular audits and data hygiene practices

We use cookies to:

• Analyse website traffic
• Enhance user experience
• Provide marketing insights

You can manage or disable cookies in your browser settings.

You may:

• Access or correct your data
• Request deletion or portability
• Withdraw consent for marketing
• Contact the ICO to file a complaint

• Order history: kept for 6 years
• Uploaded files: stored for 30 days unless requested otherwise
• Email preferences: stored until unsubscribed

We may update this policy from time to time. The most recent version will always be available at ashcroftphotolab.co.uk.

For privacy-related concerns, contact:

William Ashcroft
📧 william@ashcroftphotolab.co.uk
📍 101 Highsands Avenue, Rufford, Ormskirk, L40 1TE, UK
📞 +44 07490 176413